Terms and Conditions
Effective Date: [07 May 2025]
Welcome to The BMW Lifestyle Store SA, the exclusive e-commerce platform for BMW South Africa (BMW SA) branded apparel and merchandise. By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions.
1. Company Information
This website is operated by The Digital Plug (Pty) Ltd, on behalf of BMW South Africa (Pty) Ltd, a company incorporated in accordance with the laws of South Africa.
• The Digital Plug Registration No: 2014/045852/07
• Contact Email: [apparel@thedigitalplug.co.za]
2. Use of the Website By using this website, you confirm that:
3. Products and Orders
• You are at least 18 years of age or using the site under the supervision of a parent or legal guardian.
• You agree not to misuse the website, engage in fraudulent activity, or violate any applicable laws or regulations.
• All BMW-branded clothing and merchandise displayed are subject to availability.
• We reserve the right to limit the quantities of any products or services that we offer.
• Product colours and designs may differ slightly from the images due to display settings.
• All orders are confirmed via email and subject to acceptance and availability.
4. Pricing and Payment
• Prices are listed in South African Rand (ZAR) and include VAT, unless otherwise stated.
• We reserve the right to change pricing at any time without prior notice.
• Accepted payment methods include credit/debit cards, EFT, and other secure payment gateways listed at checkout.
5. Shipping and Delivery
• Orders are processed within 2–5 business days unless otherwise stated.
• Delivery is available throughout South Africa and may include international destinations based on availability.
6. Returns and Exchanges
7. Intellectual Property
• Shipping fees are displayed at checkout and may vary based on location and delivery method.
• You may return or exchange an item within 14 days of receipt, provided it is unused, unworn, and in its original packaging.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Certain items (e.g., clearance sales, personalised products) may not be eligible for return.
• All content, logos, images, and product designs on this website are the property of BMW South Africa or licensed to The Digital Plug.
• Unauthorised use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the order process is used solely for processing orders and will not be shared without consent, except as required by law.
9. Limitation of Liability
Neither The Digital Plug nor BMW SA shall be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this site or products purchased.
10. Governing Law
11. Amendments
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising shall be resolved in South African courts. We reserve the right to update or amend these Terms and Conditions at any time. Continued use of the website following changes constitutes your acceptance of the new terms. For further inquiries, please contact our support team at [Insert Email] or visit our Contact Us page. Let me know if you’d like this tailored to include your refund policy, user accounts, or POPIA-compliant data use sections.